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privacy policy

Data privacy is of high importance and we want to be completely clear about our processing of your personal data. We therefore have a policy setting out how your personal data will be processed and protected. 

Who is the controller of your personal data?

clairila, is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.

Where do we store your data? 

The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws. For transfers outside the EEA, we will use Standard Contractual Clauses and Privacy Shield as safeguards for countries without adequacy decision from the European Commission. 

Who access your data?

Your data may be shared within our client and customer storage software. We never pass on, sell or swap your data for marketing purposes to third parties.  any Data that is forwarded to third parties e.g. cookies, is only used to provide you with the most relevant ads and info. 

your rights

Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact, we will provide you with your personal data via e-mail. 

Right to portability:
Whenever we process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data transferred to you. This only includes the personal data you have submitted to us.

Right to rectification:
You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed.
If you have an account with us you can edit your personal data under your account and membership pages.

Right to erasure:
You have the right to erase any personal data processed by clairilla at any time except for the following situations
- you have an ongoing matter with us
- you have an ongoing project which has not yet been completed
- you have an unsettled debt with us, regardless of the payment method
- if you are suspected or have misused our services
- if you have used and/or purchased any of our services, we will keep your data in connection to your transaction for records.

Your right to object to direct marketing:
You have the right to object to direct marketing

You can opt out from direct marketing by the following means:
- following the instruction in each marketing mails
- by editing the settings of your clairilla account


Right to restriction

You have the right to request that clairilla restricts any use your personal data 

Updating our Privacy policy
We may need to update our Privacy policy. The latest version of the Privacy policy is always available on our website. We will communicate any material changes to the Privacy policy, for example the purpose of why we use your personal data, the identity of the Controller or your rights.
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